Frequently Asked Questions
PRODUCT
WILL IT ACTUALLY STAY ON THROUGH THE NIGHT SWEATS? Yes. ALEA uses medical-grade hydrocolloid — the same adhesive used in wound care for wet skin. When you sweat, the bond strengthens rather than loosening.
IS ALEA HORMONE-FREE? I'M SCARED OF ANYTHING THAT AFFECTS MY HORMONES. Yes. Completely hormone-free, drug-free and non-addictive. ALEA contains only natural botanicals that support your body's own sleep biology. Nothing synthetic, nothing sedating and nothing that requires a prescription.
CAN I USE ALEA ALONGSIDE OTHER MEDICATION? If you're on prescription medication — particularly anything hormonal, cardiovascular or neurological — check with your doctor first. ALEA's ingredients are natural, hormone-free and non-addictive, but your doctor should always know what you're adding.
WON'T I WAKE UP GROGGY? No, ALEA releases slowly over 8 hours, maintaining steady levels through the night without saturating your receptors. The result is that you wake up clear, not foggy. No zombie feeling.
I'VE TRIED SUPPLEMENTS FOR MONTHS AND NOTHING WORKED. WHY WOULD THIS BE DIFFERENT? Because the problem was never the ingredients — it was the delivery. Every pill you took got destroyed by your digestive system before reaching your bloodstream. ALEA bypasses the gut entirely. The ingredients actually get where they need to go, all night long.
WILL IT IRRITATE MY SKIN? No. ALEA uses a hypoallergenic, latex-free hydrocolloid matrix — the same material used in wound care for sensitive skin. It sits gently against your skin all night and removes cleanly in the morning without residue. In the rare case of irritation, simply switch your application site.
WHERE DO I APPLY IT? Inner wrist or upper arm on clean, dry skin. Peel and stick, done in 4 seconds. Apply 30 minutes before bed to give the ingredients time to start absorbing before you fall asleep.
HOW LONG BEFORE I NOTICE A DIFFERENCE? Most customers report noticeable improvements within the first 1–2 weeks. That said, every body is different — that's why we offer a full 60-night guarantee so you have plenty of time to experience the results.
ORDERS & SHIPPING
WHEN WILL I RECEIVE MY ORDER? Standard delivery: 6–11 business days with full tracking from day one, with free shipping on all US orders. Processing time: 1–2 business days. No additional import duties or tariffs.
HOW DO I TRACK MY ORDER? You'll receive a confirmation email with a tracking link as soon as your order ships. If you can't find it, check your spam folder or email us at support@tryalea.com with your order number.
DO YOU SHIP INTERNATIONALLY? We currently ship to the United States only.
MY ORDER HASN'T ARRIVED YET. WHAT DO I DO? First, check your tracking link for the latest status. Deliveries can occasionally take a few extra days due to carrier delays. If your tracking shows no movement for more than 5 business days, or if it shows delivered but you haven't received it, email us at support@tryalea.com and we'll sort it out.
PAYMENTS
WHAT PAYMENT METHODS DO YOU ACCEPT? We accept Visa, Mastercard, Maestro, Google Pay, and Apple Pay.
IS MY PAYMENT INFORMATION SECURE? Yes. All transactions are processed through encrypted, PCI-DSS compliant payment gateways. We never store your credit card details on our servers.
WILL I BE CHARGED TAXES OR CUSTOMS FEES? No. All taxes and duties are included. The price you see at checkout is the price you pay.
RETURNS & REFUNDS
WHAT IF IT DOESN'T WORK FOR ME? That's exactly what the 60-night guarantee is for. If you don't feel a meaningful difference in your sleep within 60 nights, contact us for a full refund.
DO I NEED TO RETURN THE PRODUCT TO GET A REFUND? No. If you're claiming the 60-Night Guarantee, no return is required. Just email support@tryalea.com with your order number.
HOW LONG DOES A REFUND TAKE? Once approved, refunds are processed within 5–10 business days to your original payment method. Your bank may take an additional 2–5 business days to reflect the credit.
CAN I RETURN AN UNOPENED BOX? Yes. Unopened, sealed products can be returned within 30 days of delivery under our Standard Return Policy. Email support@tryalea.com to get started.